WE BUILD CUSTOMER RELATIONSHIPS

It’s no secret that the key to growing a business is to build strong and lasting customer relationships.

That’s where we come in.

We are a collaboratory of relationship marketing strategists and tacticians. Our mission is to bringing your brand and the people you serve closer by designing and deploying programs that find, keep and grow customers.

Rated Top Email Marketing
Agency in Quebec

clutch customer reviews

3 CORNERSTONES OF A CUSTOMER RELATIONSHIP

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INSIGHTS

We can help you get the most out of your customer data to personalize communications and maximize conversion to sales.

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TRUST

We can help increase trust in your brand by nurturing the relationship from discovery to purchase and beyond.

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CONNECTION

We can help you create an emotional connection with your brand that helps drive customer loyalty and share of wallet.

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EMAIL MARKETING EXPERTISE

Email marketing, using the right tools, should be your # 1 source of sales. If that’s not the case, something’s up. Let us evaluate your current practices and show you how to quickly turn things around and achieve better results, fast!

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OUR SERVICES

Cognitive relationship marketing

Whether you want to outsource your relationship marketing program or build a strong in-house team, our modular service offering gives you access to a team of relationship marketing pros.

We’ll help you to quickly monetize your marketing tech investment and start building sustainable relationships with your customers.

EmailGo! logo

Create spectacular emails with less time and effort.

Choose EmailGo!, a modular email asset library that lets you pre-build your email content and reduce your time to market dramatically.

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OUR TEAM

Mark Morin

OWNER & PRESIDENT
Chief architect and team mentor, Mark has been building relationships for over 40 years. His ability to synthesize and simplify complex concepts helps bring clarity to his clients’ strategic value. A powerful communicator, he creates compelling messages and high-impact programs that drive business results. He is also a noted public speaker on the topic of relationship marketing.

Caroline De Blois

DIRECTOR, CLIENT SERVICES AND TECHNOLOGY
Chief builder and technology team leader, Caroline has been laying the foundations of strong sustainable relationships for over 25 years. Her ability to strategically orchestrate multiple projects simultaneously and keep them on track and on budget make here a key player in driving results for our clients.

Danielle R. Morin

FINANCE & ADMINISTRATION
Queen of in-house relationships and team den-mother, Danielle has spent the past 36 years at the agency making sure that bills get paid and keeping the strategies family happy and warm. Her ability to connect on a personal level with almost everyone she meets makes her the social glue that’s at the heart of our culture.

Anthony Tariot

WEB DEVELOPER
Creator of code and keyboard wizard, Anthony uses his analytic abilities in support of the team and leaves no question unanswered. A powerful blend of logic and perfectionism make him an essential team ingredient as he decrypts and combines a plethora of languages to achieve code nirvana.

Alexandre Morin

Spécialiste Marketing Relationnel
As a Relationship Marketing Specialist, Alexandre supports email development, content creation, and SEO optimization. He also oversees the final review of all client-facing projects to ensure impeccable quality. Active in business development, he contributes to the agency’s strategic evolution. Validation of all projects, ensuring flawless execution aligned with strategic objectives

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Cognitive Marketing

Augmented intelligence
helping bring brands and people closer

Latest from the Blog

The Blog

AI Isn’t Getting Smarter. It’s Getting Uneven (Jagged Intelligence Explained)

AI Isn’t Getting Smarter. It’s Getting Uneven (Jagged Intelligence Explained)

AI can be brilliant one moment and unreliable the next. This article explores jagged intelligence—and why uneven performance is becoming a critical challenge for marketing, SEO, and Travel CRM.

Email Is Boring. That’s Why It Still Works.

Email Is Boring. That’s Why It Still Works.

Why email marketing still works and remains one of the most reliable ways to maintain relationships with customers over time.

Seasonality Is Not an Excuse for Bad CRM

Seasonality Is Not an Excuse for Bad CRM

Seasonality doesn’t pause relationships in travel. It tests them. Long gaps between bookings make continuity, memory, and off-season CRM presence more critical than ever.

LET’S TALK

Let’s start up a relationship

Don’t hesitate to contact me directly or simply fill the form below and our team will quickly reach out you.

Mark Morin
[email protected]