Tremblant pre-visit campaign
Tremblant offers a dizzying array of activities and attractions that many visitors don’t have time to discover. To help guests get the most out of their visit to Tremblant, the resort mandated Strategies to develop a welcome program for the 2013-14 winter season.
We created a guest-nurturing program based on a series of welcome emails, powered by Eloqua, Tremblant’s marketing automation platform. This program included a series of three messages timed throughout the weeks prior to the guests’ arrival date, an arrival greeting email as well as a thank you email sent after guest check-out including a satisfaction survey.